Rather than give way to coronavirus, people have found creative solutions. These have made your home more important, or needing a new one.
Ensuring people can move during the coronavirus pandemic is vital, for legal, financial, practical and health reasons. Removal companies are integral to the process and should provide a safe service.
Established companies, government departments and trade bodies such as BAR have worked together, to lay out sound guidelines. They cover procedures on reducing risk for home owners and removals staff.
For those working in the sector, shift patterns and team structures have changed, the way vehicle cabs are used. Staff health is monitored, protective equipment and sanitiser are supplied, along with training in their use.
This helps to keep staff safe and of course their customers, who can add further to the way we work to maintain good health.
Home Removals Surveys
Visits to your home are still available. An opportunity to understand your property and carry out a risk assessment, including for vulnerable people. A time when you can raise helpful points, although there are additional precautions:
- Only one family member should be present during the visit.
- Anyone in a high risk category should not be present on site.
- The removals surveyor and customer need to wear face masks.
- Social distancing measures (2m apart) should be maintained.
- Please ensure that pets are not free to roam around the house.
We are likely to ask a few questions on the underlying health of occupants of your property, simply to help with assessing risk. You won’t be asked to sign anything, paperwork will be emailed, or posted to you throughout the move.
Should anyone in the home have tested positive, or are showing coronavirus symptoms, please contact us to reschedule the visit. The same will naturally apply at the time of your move.
For Moving Day
Having a clean up whilst changing home is common and helpful, more so in current times. As much of a deep clean as you can manage will be valuable, especially on surfaces, doors and items our team will be carrying.
We can still pack for you to a fair degree, although mainly china, glass and breakable items. Our team will try to assist in other ways but where possible, we ask that you dismantle and reassemble furniture.
Other aspects of normal service are in place, such as us supplying boxes, or packing materials, although there are a few differences:
- Only one family member should be in attendance during the move.
- They should wear a face mask, as will all members of our team.
- Social distancing still needs to be maintained where possible.
- Friends, visitors, or other trades people should not be present.
- Pets will ideally be with a friend, or not able to roam around.
Hygiene is the best defence against the virus and we do ask that you provide a WC plus hand washing facilities. Please don’t worry about refreshments, our crew will bring what they need, a kettle can be handy.
Our ethos of each household being unique is needed more than ever, we don’t wish to impose a set of rules which might not be viable for you.
People may have carers who need to stay, or reasons other family members have to be at home, in a separate room, or the garden. A little practical help with items can be essential to making a move happen.
We simply ask that you support the requirements above as far as possible. Should you have any queries, please contact us, or see our introduction to removals in Surrey for links to a range of information.